ETS办事出名的慢，而且也经常出现问题。所以我们在申请过程中，对标准化考试的成绩一定要多加关心。一般来讲，在ETS办理送分之后两周左右，北美的高校就会收到成绩。如果超过20天，对方还没有收到成绩，就有可能是出了问题，这时候，就要及时去函关心一下了。

        本案例中的申请人已办理托福成绩寄送近20天，但学校系统显示还未收到正式成绩，于是写邮件询问学校情况。

我方去函：

        自报姓名和生日，方便对方找到自己。随后直接说自己已经于三周前请求ETS送出了自己的托福成绩，可是网申系统显示成绩还未收到，因此请求对方再查一下成绩是否已经寄到。

Dear Admissions Officer:

My name is Cheng Ting and I have applied for your Specialized Master in Business Finance. My date of birth is July NN, NNNN. I requested ETS to send you my TOEFL test score more than three weeks but my application status indicates that my TOEFL score is still incomplete. I believe three weeks is a sufficient time for the score to arrive at your graduate admissions office and I would appreciate if you could be kind enough to double check whether the score report has arrived recently. Thanks a lot.

Kind Regards

Cheng Ting